How to Save Zoom Chats and Enable Closed Captioning

Zoom users at Stanford can now save chat files, including both global chats and direct messages, with just a few clicks. This feature has been enabled account-wide for all Stanford users, providing an easy way to access and store important conversations.

To access the save chat feature, open a Zoom chat window and select the 'more options' button (represented by three dots) followed by 'save chat.' Please note that this feature only applies to public chats. The saved chat will be stored on your local drive rather than in the cloud.

In addition to saving chats, Stanford users can also enable closed captioning and live transcription for their meetings and events. Closed captioning is an automated process that uses artificial intelligence (AI) to generate captions during meetings, providing participants with a real-time view of what's being said. To enable closed captioning for your personal Zoom settings:

1. Click on the Settings tab.

2. Select 'In Meeting (Advanced)' from the dropdown menu.

3. Scroll down to the Closed Captioning section and toggle the switch to enable live transcription.

Live transcription is now available for all Stanford accounts, providing an enhanced user experience and improved accessibility for participants.

To ensure the safety and security of our community, University IT may occasionally enable or disable global Zoom security settings or features. For more information on Stanford Zoom security settings and features, refer to 'Stanford Zoom Security Settings and Features'.

By taking advantage of these new features, Stanford users can streamline their communication and collaboration processes while also enhancing accessibility for all participants.

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